Job Description
Job Summary
The Operations Manager is responsible for overseeing the day-to-day operational activities of the Bensalamode Tailoring Company, ensuring efficient workflow, excellent customer service, and timely delivery of products.
The role involves coordinating production processes, managing customer interactions, supervising staff activities, and maintaining accurate operational and financial records.
Key Responsibilities
Customer Service and Relationship Management
Attend to customers upon arrival and ensure a professional and welcoming experience.
Take and document accurate notes during customer measurements and consultations.
Communicate effectively with customers to provide updates, receive feedback, and clarify requirements.
Notify customers promptly regardi